Welcome to the FAQ of Butler ByteForge inc!

  1. What are the “virtual goods” you offer?
    We offer 30 software development service packages that can be deployed immediately. These products can be activated and used online without physical delivery.
  2. Can I customize your services?
    Yes. Although we have standardized virtual product packages, we also support on-demand customization. If you have specific business needs, our development team can adjust or expand them for you.
  3. How are the services delivered?
    After placing an order, you will receive an access link, installation guide or docking support. Some advanced services will be deployed and configured by our team to ensure correct operation.
  4. Are refunds supported?
    We support refunds for technical failures, non-delivery or serious non-description. However, since the nature of the service is virtual goods, it is usually not supported for unconditional refunds once activated. Please fully understand the product content before purchasing or contact customer service for consultation.
  5. Can I purchase multiple products for combination use?
    Of course. Our 30 virtual products are designed with modular compatibility in mind. Multiple services can be used in combination, supporting unified integration and improving overall efficiency.
  6. Are the services available to all industries?
    Our solutions cover multiple mainstream industries such as e-commerce, education, healthcare, consulting, and SaaS platforms. If you are not sure whether it is applicable, please contact us for a free evaluation.
  7. What are the payment methods?
    We support mainstream secure payment methods such as credit cards, PayPal, and Stripe. All payments are processed through encryption to ensure the security of your information.
  8. Do you provide long-term technical support?
    Yes. After purchasing the service, we provide basic support, and you can choose to subscribe to technical support and update maintenance services on a monthly/annual basis.
  9. Do your services meet local US compliance standards?
    Yes, our development process complies with common data processing and privacy compliance requirements, such as GDPR (if applicable), CCPA, CAN-SPAM, etc. Please contact us for specific compliance details.
  10. How can I contact you for more help?
    Please visit our Contact Us page, or send us an email directly at [email protected] and we will respond within 1 business day.